Legal
Privacy Policy
Last updated: April 26, 2026
ExtraPRO by Trustfall (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or submit inquiries through our contact form.
Information We Collect
When you submit our contact form, we collect: first and last name, email address, company name (optional), and message content. We also collect website engagement data such as anonymous visitor and session identifiers, browser type, pages visited, referring URL, clicks, scroll depth, engagement time, and website performance. IP addresses are not stored in raw form by our first-party analytics system.
How We Use Your Information
To respond to your inquiries and provide requested information. To send relevant communications about our services (with your consent). To improve our website and user experience. To comply with legal obligations.
Data Storage & Processing
Your data is processed through HubSpot CRM, which maintains SOC 2 Type II certification and GDPR compliance. Data may be stored in the United States and processed in accordance with applicable data protection laws.
Your Rights
You have the right to: access, correct, or delete your personal data; opt out of marketing communications at any time; request a copy of your data; and lodge a complaint with a supervisory authority (GDPR).
Email Communications & CAN-SPAM Compliance
We comply with the CAN-SPAM Act, GDPR, and CASL. Every marketing email we send will: include a clear unsubscribe link; honor opt-out requests within 10 business days; include our valid physical mailing address; use accurate "From" and "Subject" lines; and clearly identify the message as an advertisement when applicable.
Cookie Policy
We use essential browser storage to ensure our website functions properly and analytics technologies to understand how visitors interact with our site. You can control cookies and browser storage through your browser settings.
Third-Party Services
We use HubSpot for CRM and website analytics, Resend for email delivery and email engagement events, and our own first-party analytics service for website engagement reporting. Each service maintains its own privacy policy and data protection measures.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion at any time by contacting us.
International Data Transfers
As we operate in the United States, Hong Kong, and the Philippines, your data may be transferred internationally. We ensure appropriate safeguards are in place for all cross-border data transfers.
Contact Us
For privacy-related inquiries or to exercise your data rights, contact us at:
[email protected]901 Grier Dr, Las Vegas, NV 89119, USA
